Archive for the ‘Marketing’ Category

Google Local Business Results Expanded

January 18, 2008

Google is now showing ten results for businesses under city, retail and service related queries instead of three.

This does two things:

1. It provides local businesses more exposure in local related searches. This in turn may aid Google’s efforts to generate more locally targeted advertising from retail and service businesses.

2. It reveals the lack of forethought shown by most businesses when it comes to choosing their free yellow pages category when ordering their phone line. If I had not spent years studying potential yellow pages categories for both mine and my client’s businesses, I too probably wouldn’t have given it much thought either. The data displayed under each query is only as informed as the person who placed the original order with the phone company.

In the following example under a Google search for “marketing oklahoma city” you can see about half of the businesses listed are probably not in the business of providing “marketing” services in Oklahoma City.

Marketing Oklahoma City

However, in a search for “marketing consultant oklahoma city” you can see nearly all of the businesses listed likely provide marketing consultant services in Oklahoma City.

Marketing Consultant Oklahoma City

Fortunately my business listing – Advanced Marketing Consultants – appears within both searches today.

Yes, every business with a phone line will probably now appear in a local search result.

One question remains – will their listing be shown to the right audience?

Free Marketing Offer

June 26, 2007

Free has been declared one of the most powerful words in a marketers’ arsenal.

Whether or not to use “free” or not in your marketing communications is often debated.

Although I haven’t tested it yet, I believe a business could offer free dead cats and get a 1% response rate.

I received the following free website marketing analysis from a gentlemen in Sri Lanka this morning.

I would be happy to fulfill his request.

However in order to provide him with a marketing analysis of his web site, he must first have one!

Submitted on Tuesday 6/26/2007 7:58:48 AM
(Free Website Marketability Analysis Request)

Free Website Marketability Analysis Request from:

Company name: jagoda
Contact: 94773295264
Email Address: jagoda@cdl.lk
Phone Number: 94773295264
Address: 34/1 mowbray lane , modara
City: colombo 15
State: colombo
Postal Code: 00000
Country: sri lanka
Website Address: no

XM Radio Really Out of This World

May 21, 2007

Recently I have heard promotional spots on XM Radio describing their services as originating from satellites located 22 million miles away in space.

Wow!

XM Radio has done what no other broadcaster has yet done. They have placed their satellites beyond the Moon and just shy of the planet Venus!

Not only has XM Radio introduced North America to the subscription radio market, they also have gained first mover advantage in the race to sign up radio subscribers on the moon and Venus!

Didn’t the XM Radio marketing team intend to say the XM Radio broadcast signal originated from satellites located in a Geostationary Orbit 22,000 miles from earth along with the rest of the telecommunications industry’s satellites?

Or did they embellish the facts to try to impress their audience?

I don’t know.

In either case, I now question the authenticity of their marketing communications whereas before I heard their satellite claims – I did not.

Internet Marketing Book by A Guy and His Laptop

September 24, 2006

129 days until the release of my internet marketing book – For Sale By Google.

In late 1999, I was fortunate to recognize the impact internet marketing would ultimately have on the marketing and advertising industries. I decided then to move my firm Advanced Marketing Consultants marketing consulting practice completely online.

I was approached in November of 2005 by John Wiley and Sons to write a book about my online marketing experiences at www.marketingprinciples.com.

Why me? I think Wiley contacted me because my internet marketing strategy has consistently attracted 500,000 unique visitors from around the world to my site annually for each of the last three years. I have generated as many as 4,400 online transactions monthly for myself and clients.

All the while still just a guy and his laptop. Well, some servers too…

Writing a book has proven to be much more difficult than I expected.

However, at this time I wouldn’t trade the opportunity and experience for any other.

Sarasota Ritz Carlton Celebration

September 9, 2006

In the Ted Nicholas book Magic Words Will Bring You Riches, Ted lists a number of practical communication strategies for influencing people. I have tried and proven several of his strategies work and now practice them in my daily life. One strategy he recommends is to mention you are celebrating when making reservations.

My wife and I are are celebrating our 16th wedding anniversary over a four day weekend getaway at the Ritz Carlton in Sarasota, Florida.

My wife booked our trip and per Ted’s recommendation notified the reservations staff of our anniversary celebration plans.

When we got to our club level room, we were surprised to find rose petals spread in the shape of a heart on our bed. If I had only thought of doing this just once over the past sixteen years.

Her mention of our celebration plans have also seemingly been spread to all of the hotel staff. An incredible feat considering the scope and size of this property.

We celebrated our anniversary at the Ritz Carlton Members Beach Club. We were treated to a personalized photograph and frame which included the date of our anniversary. Not once in sixteen years have we ever received a complimentary photograph and frame of a dining experience.

On the second day of our trip, I noticed something which I believe has set our Ritz Carlton experience apart from nearly every other.

Every staff member wears a radio and headset. They communicate with other hotel staff members about our needs and movement throughout the property. They have even went so far as to have the valet bring our car around without our having to ask him to get it. Sounds pretty simple. Yet when you are on the receiving end of this level of personalized attention and service, you realize why the Ritz Carlton brand enjoys the reputation it does.

Isn’t this marketing and marketing communications at its purest? Identify and when possible even anticipate your customers needs and wants while also allocating the resources for their fulfillment.

Next time you are making hotel or dinner reservations let them know you will be celebrating and see if you too have a Ritz Carlton like experience.