Investing In Brand Loyalty

Jean-Philippe Maheu, Worldwide Chief Executive Officer of Publicis Modem shares his definition of a brand and the importance of sustained investment in brand loyalty.

Maheu defines a brand as “the sum of all the experience that consumers have with a company, with a product with a service.”

Maheu also says a brand can be defined “as how a consumer will talk about the product if they were in private with their wife, their partner, their friend.”

Tags:

Leave a comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.