Search Marketing Communications

From the Official Google Blog about the outage many Google users experienced today:

Imagine if you were trying to fly from New York to San Francisco, but your plane was routed through an airport in Asia. And a bunch of other planes were sent that way too, so your flight was backed up and your journey took much longer than expected. That’s basically what happened to some of our users today for about an hour, starting at 7:48 am Pacific time.

An error in one of our systems caused us to direct some of our web traffic through Asia, which created a traffic jam. As a result, about 14% of our users experienced slow services or even interruptions. We’ve been working hard to make our services ultrafast and “always on,” so it’s especially embarrassing when a glitch like this one happens. We’re very sorry that it happened, and you can be sure that we’ll be working even harder to make sure that a similar problem won’t happen again. All planes are back on schedule now.

Luckily for the free world, Google is consistently more reliable than both the American Airlines trip I am now on or the AT&T Wifi service I am trying to upload this blog post from while stranded here in the Raleigh Durham, NC Airport.

Timothy Cohn

Tags: Google Fail

This entry was posted on May 14, 2009 at 3:55 pm and is filed under Google. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.